Why do u want to work in teleperformance?

We look for integrity, and authenticity. As a Teleperformance employee, you have our ongoing commitment to your growth and development as you work across our client’s world famous brands providing outstanding customer interactions. Teleperformance is a global company, serving the brightest brands all over the world.

Why did you choose Teleperformance?

Teleperformance makes its employees the focus of its business. Our High-touch strategy aims to boost employee happiness and help us stand out as a forward-looking company. Teleperformance is fully committed to providing a unique work environment, and earns recognition from independent entities on a regular basis.

What is a call center interview?

Call centers offer assistance on behalf of companies for customers with questions, concerns or feedback about products or services. Interviewing for a call center position is an opportunity to showcase your problem-solving skills and demonstrate your ability to build trust with customers.

What is your weakness call center?

So make sure to be prepared to come up with at least one weakness that isn’t too negative. Examples of weaknesses that aren’t very negative are: being workaholic and being too friendly. Answer this call center interview question with a lot of confidence.

How many calls an hour in a call Centre?

So how Many Call Representatives are needed? Again, our historical data tells us that each person can handle 10 calls an hour. Therefore 150 calls per hour /10 Minutes = 15 Customer Service Representatives are needed during Peak Time!

How do I get hired in a call center?

Here are some job interview tips that might help you get hired in no time.

Research. It is important for you to know the specific position you are applying for and all about it.
Practice makes perfect.
These are trick questions.
Dress to impress.
Be professional.
Pay attention.
Be optimistic.
Be yourself.