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How do I submit a false positive Mcafee?

How do I submit a false positive Mcafee?

Submit process:

  1. Log on to the Service Portal using your Grant Number.
  2. Click the Service Requests tab.
  3. Click the Create a Service Request tab.
  4. Select the Issue Type Malware.
  5. Complete the submission details.
  6. Upload the samples.
  7. Click Submit. The sample is associated with the Service Request.

How do I submit a false positive?

To submit a false positive:

  1. 1) Navigate to the Symantec Enterprise Security section of the Broadcom Support Portal (
  2. 2) On the right side of the page under the Submit Evidence box, select Submit False Positive.
  3. 3) On the submission page, choose a submission type to provide.

Does Windows Defender detect false positives?

False positives/negatives can occur with any threat protection solution, including Microsoft Defender for Endpoint. Fortunately, steps can be taken to address and reduce these kinds of issues.

What is an acceptable false positive rate?

(Example: a test with 90% specificity will correctly return a negative result for 90% of people who don’t have the disease, but will return a positive result — a false-positive — for 10% of the people who don’t have the disease and should have tested negative.)

How do I submit a suspected file to McAfee?

Log on to the ServicePortal at using your Grant Number.

  1. Click the Service Requests tab.
  2. Click the Create a Service Request tab.
  3. Select the Issue Type Malware.
  4. Complete the submission details.
  5. Upload the samples.
  6. Click Submit. The sample is associated with the Service Request.

How do I add a file to McAfee exclusion list?

To exclude known safe files and applications:

  1. Open your McAfee Security suite.
  2. Click Real-Time Scanning: On.
  3. Click Excluded Files.
  4. Click Add file.
  5. Browse to, and select, the file or .exe you want to exclude from scans.

What is false positive o365?

Report a false positive/negative to Microsoft for analysis If AIR in Microsoft Defender for Office 365 missed an email message, an email attachment, a URL in an email message, or a URL in an Office file, you can submit suspected spam, phish, URLs, and files to Microsoft for Office 365 scanning.

How do I submit suspicious files to Symantec?

The sender’s address will be [email protected] Your submission will be immediately scanned by our automated system using current certified and current rapid release definitions. If this file has been previously submitted, you will receive an automated closing email.

Can Windows Defender detect Trojans?

1. Run Microsoft Defender. First introduced with Windows XP, Microsoft Defender is a free antimalware tool to protect Windows users from viruses, malware, and other spyware. You can use it to help detect and remove the Trojan from your Windows 10 system.

How do I know if my antivirus is false positive?

There’s no foolproof way to know for sure whether a file is actually a false positive. All we can do is gather evidence — what other antivirus programs say, whether the file is from a trustworthy source, and exactly what type of malware the file is flagged as — before making our best guess.

How do you increase a false positive rate?

Methods for reducing False Positive alarms

  1. Within an Intrusion Detection System (IDS), parameters such as connection count, IP count, port count, and IP range can be tuned to suppress false alarms.
  2. False alarms can also be reduced by applying different forms of analysis.

How false positive rate is calculated?

The false positive rate is calculated as FP/FP+TN, where FP is the number of false positives and TN is the number of true negatives (FP+TN being the total number of negatives). It’s the probability that a false alarm will be raised: that a positive result will be given when the true value is negative.