Categories :

How do I contact DHL by phone?

How do I contact DHL by phone?

Call 0844 248 0844* and say “track a parcel” using our speech recognition telephone system. This service is available 24 hours a day, 7 days a week. * Calls to DHL UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company’s access charge.

How do I contact DHL UK?

02476 937 770. Please refer to our Privacy policy for important information on the use of cookies.

How do I speak to someone at DHL?


  1. Get in touch. Our Customer team are available to help you Monday to Friday 7am – 8pm, Saturday 8am – 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day.
  2. 02476 937 770.
  3. Other ways to get in touch.

How do I arrange a DHL pickup?

  1. Get Started Now.
  2. Create a Shipment.
  3. Create Shipment from Past.
  4. Create Shipment from Favourite.
  5. Get a Rate and Time Quote.
  6. Schedule a Pickup.
  7. Upload a Shipment File.
  8. Scan a Barcode.

Why hasn’t DHL picked up my package?

Shipment not yet picked up by DHL.” when tracking my package with the tracking number provided? Please wait a few days and recheck the status. It usually means that your package is in the carrier’s warehouse, waiting for the next available flight.

What happens if I miss my DHL delivery?

If you have missed our driver, they’ll leave a card notifying you that they’ll try to deliver again the next workday. If there’s no one at home on the second delivery attempt, the driver will leave a card stating that you can collect the parcel at a DHL sorting center.

How do I request a DHL pickup?

To schedule a pick-up by a DHL courier, first have this information ready for the online pick-up request form:

  1. Your account number.
  2. Pick-up location contact.
  3. Pick-up location address.
  4. Package location information.
  5. Total number of packages.
  6. Weight of shipment.
  7. Contact’s phone and email address.

How do I get a refund from DHL?

2.9 You can request a refund by contacting Our Customer Services Department on Our Website here at

How much does DHL pickup cost?

Remote Area Pickup and Delivery will change from $0.40 per lb with a $40.00 minimum to the greater of $42.00 per shipment or $0.42 per lb. Residential address will change from $4.65 per shipment to $4.95 per shipment.

What can I do if DHL lost my package?

DHL missing packages:

  1. Call 1 (800) 225-5345 – speak with customer service for a tracking update.
  2. Ask neighbors and look for a notice of attempted delivery.
  3. You have 30 days to file a claim.
  4. Start a claim with DHL here. . .

How do I pick up my DHL package?

Will DHL deliver again if I’m not home?

Does DHL pick up?

In related issue, DHL allows you to make a schedule about the pickup and you can choose Saturdays for picking up your packages. Yet, it requires you to give them some information about the pickup and the package. Make sure you fill the information in the detailed way.

What countries does DHL deliver to?

DHL offers worldwide services, including deliveries to countries such as Iraq, Afghanistan and Myanmar (formerly Burma). As it is German-owned, DHL is not affected by U.S. embargoes or sanctions and will ship to Cuba and North Korea. However, there are strict codes for delivering to North Korea,…

What services does DHL Express provide?

What services does DHL Express provide? DHL Express has a wide range of express parcel and package services, along with shipping and tracking solutions to fit your needs. Contact DHL Express to open an account. After you work with DHL Express to setup your account, you can configure ShippingEasy to use your DHL Express account.

How long for DHL Global Mail?

Transit times typically between 4-8 working days. Milestone Tracking including “Arrival in Destination Country” scan available to more than 70 countries. Simplified postal customs clearance, documents managed by DHL eCommerce. Billing of Duties and Taxes: DDU 1. Shipping to more than 220 countries and territories.